I have wasted hours driving to and from this place. I am extremely unimpressed and advise all to stay away from this dry cleaner's; they will try to rip you off, they have extremely poor communication- not just with the other dry cleaners with whom they partner but also between employees who do not give consistent information to customers- and in my experience do not respect customers' time at all.
THE BEST Dry Cleaners in the Kansas City Metro Area!
This place is AWFUL! Absolutely would not recommend their services. I had a rug that needed to be cleaned and called Nature's Touch to ask them if they could do rugs. They said yes and gave me a quote of about $300 to clean the rug. I then drove out from Lawrence to drop the rug off at which point an employee told me they did not do rugs... I was visibly upset because I had been told on the phone that they did do rugs, so the employee I talked to said she would keep it and talk to her boss to see if they could do it.
About a week later, they called me back to say that the organization they partner with could do it, but at this point I had called around to other places realized I was being grossly ripped off; the other places I called said they could clean it for $95. I canceled with Nature's Touch and they told me I could pick it up on Thursday after they got it back from their partner cleaner. I came the following Monday from Lawrence (a full four days after they told me it would be there), and it was still not there. In addition, when the employee called the partner company, they could not locate the rug.
Nature S Touch Cleaners is a US Laundry based in Martin City Kansas City, Missouri. Nature S Touch Cleaners is located at 13143 State Line Rd, Kansas City, MO 64145, USA.
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